Shipping and returns

Shipping

  • Free home delivery on all orders and 4-6 shipping (business) days by USPS
  • Express home delivery 2-3 shipping (business) days available at USD 9.90 and is carried out by UPS
  • Free express home delivery by UPS for all orders above 50 USD
  • Delivery to your mailbox (or your closest pick up point if mailbox is not available) 
  • Order confirmation is sent by e-mail following your purchase and serves as receipt of your purchase
  • Once we have dispatched your parcel you will receive a shipping confirmation by e-mail


Gift wrapping & delivery

  • Gift wrapping and a personal note? Please drop a note in the comment field in the checkout
  • Delivery to another person or address in USA? Kindly include full name and address details on the comment field in the checkout process


Returns

  • 30 days right to return on all orders with full refund
  • Return your order? Kindly follow our 3 step return process below:
    • Contact us at info@sparv.se and include your order number and shipping address
    • Place the product in the original packaging box from Sparv Accessories and wrap accordingly
    • Send back the package to the following address and await our confirmation: Sparv Accessories AB, Tivedsvagen 5, 181 67 Lidingo, Sweden. Phone: +46703215703 (if required). Email: info@sparv.se (if required)
  • Kindly note that you are responsible to pay for return shipping and related costs
  • Returned products must not be used (due to hygiene aspects) and be in the same condition as when you received your product and include original packaging
  • We seek to handle returns and refunds as fast as possible. Please note that refunds are carried out with the same payment method as used for the original order


Contact us

Questions on shipping and returns? Contact us at info@sparv.se and we are happy to help you!